Heatherly’s Sweet Treats Privacy Policy
Introduction
This Privacy Policy explains how Heatherly’s Sweet Treats (“we,” “our,” or “the Company”) collects, uses, and protects information from visitors who access our website at www.heatherlysweets.com or otherwise share personal information with us.
Heatherly’s Sweet Treats provides custom cake pops, cake push-pops, specialty chocolate molds, and other custom treats. We are based in Carver, Minnesota and may offer local drop-off within an approximate 25-mile radius, depending on the order and availability.
By using our Site or submitting information through our contact or order request forms, you agree to the collection and use of information as described in this Privacy Policy.
Grounds for data collection
Processing of your personal information (meaning, any information which may potentially allow your identification with reasonable means; hereinafter "
Personal Information ")
is necessary for the performance of our contractual obligations towards you and providing you with our services, to protect our legitimate interests and for compliance with legal and financial regulatory obligations to which we are subject.
When you use the Site, you consent to the collection, storage, use, disclosure and other uses of your Personal Information as described in this Privacy Policy.
We encourage our Users to carefully read the Privacy Policy and use it to make informed decisions.
What information we collect?
We may collect two types of information from users:
Non-Personal Information
Non-personal information is information that does not identify you directly. This may include general website usage information, browser type, device type, pages viewed, time spent on the Site, and similar technical information used to help us improve the website experience.
Personal Information
Personal information is information that can identify you or allow us to contact you. This may include:
- Name
- Email address
- Phone number
- Event date
- Delivery or drop-off location
- Order details or custom treat requests
- Allergy or dietary information you choose to provide
- Any other information submitted through our website forms, email, phone, or social media messages
We may also collect device-related information such as IP address, browser information, and basic website activity through cookies or analytics tools.
How do we receive information about you?
We receive your Personal Information from various sources:
- When you voluntarily provide us your personal details in order to register on our Site;
- When you use or access our Site in connection with your use of our services;
- From third party providers, services and public registers (for example, traffic analytics vendors).
How We Use Your Information
We may use the information we collect to:
- Respond to questions, messages, and order requests
- Communicate with you about custom treat orders
- Confirm order details, pricing, availability, pickup, or drop-off options
- Provide customer service
- Improve our website, products, and customer experience
- Send updates or promotional information, if applicable
- Maintain records for business, tax, or legal purposes
- Protect our business, website, customers, and rights
We do not sell or rent your personal information.
Sharing Information with Third Parties
We may share limited personal information with trusted third-party providers when necessary to operate our business and website. These may include:
- Website hosting providers
- Website form or email service providers
- Payment processors, if online payments are offered
- Analytics providers, such as Google Analytics
- Marketing or advertising platforms, if used
- Professional advisors, such as accountants or legal advisors, if needed
We may also disclose information if required by law, legal process, government request, or if we believe disclosure is necessary to protect our rights, safety, customers, or business.
Cookies and Analytics
Our Site may use cookies and similar technologies to improve website functionality, understand visitor activity, and improve the user experience.
Cookies are small files stored on your device when you visit a website. They may help the Site remember preferences, understand how visitors use the Site, or improve performance.
We may use Google Analytics or similar tools to collect information about how visitors use the Site, such as pages visited, time spent on the Site, and general traffic patterns. This information is used to improve our website and services.
You can disable cookies through your browser settings. However, some features of the Site may not work properly if cookies are disabled.
Marketing Communications
If you provide your contact information, we may use it to communicate with you about your inquiry, order, or future updates related to Heatherly’s Sweet Treats.
If we send promotional emails or marketing messages, you may opt out at any time by following the unsubscribe instructions in the message or contacting us directly.
Even if you opt out of marketing messages, we may still send important order-related or customer service communications.
Third-Party Websites
Our Site may contain links to third-party websites, social media pages, payment platforms, or other online services. This Privacy Policy does not apply to third-party websites or services that we do not own or control.
We encourage you to review the privacy policies of any third-party sites you visit.
How We Safeguard Your Information
We take reasonable steps to protect the personal information we collect and maintain. However, no website, email system, or online transmission is completely secure. While we work to protect your information, we cannot guarantee that unauthorized access, disclosure, or misuse will never occur.
Retention of Information
We retain personal information only as long as necessary for the purposes outlined in this Privacy Policy, including providing services, responding to inquiries, completing orders, maintaining business records, resolving disputes, and complying with legal obligations.
We may delete, correct, or update incomplete or inaccurate information at our discretion.
Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children without consent from a parent or legal guardian.
If you believe a child has provided personal information to us without parental consent, please contact us and we will take reasonable steps to remove that information.
User Rights
You may request to:
- Receive confirmation as to whether or not personal information concerning you is being processed, and access your stored personal information, together with supplementary information.
- Receive a copy of personal information you directly volunteer to us in a structured, commonly used and machine-readable format.
- Request rectification of your personal information that is in our control.
- Request erasure of your personal information.
- Object to the processing of personal information by us.
- Request to restrict processing of your personal information by us.
- Lodge a complaint with a supervisory authority.
To make a request, please contact us using the contact information below.
Updates to This Privacy Policy
We may update or revise this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Modified” date.
Your continued use of the Site after changes are posted means you accept the updated Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or how your information is collected or used, please contact us:
Heatherly’s Sweet Treats
Carver, Minnesota
Email:
info@heatherlysweets.com
Website:
https://heatherlysweets.com/